Best Practices
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For optimal storage of your filter when it's not in use, please follow these steps: Remove the Filter Cartridge: Take the filter cartridge out of the jug. Seal the Wet Filter: Place the wet filter in a zip-lock bag to keep it fresh. Refrigerate the Filter: Store the zip-lock bag containing the f...
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Maintenance Recommendations for Your Filter System
To ensure the longevity and optimal performance of your filter system, regular maintenance is essential. Here are detailed recommendations: Regular Filter Replacement: Frequency: Follow the recommended replacement schedule for your filter cartridges, typically every 3 to 6 months, depending on t... -
Optimal Water Filling Instructions
To ensure the best performance of your water vessel and to prevent potential issues such as leakage or overflow, we highly recommend adhering to the following filling instructions: Fill the water vessel only until the water level reaches the bottom of the reservoir. This practice is crucial for... -
When should I change my filter?
Each of our filters is designed to last for 350 liters or 3 months, whichever comes first. To help you keep track, we send out a reminder email every 3 months. To determine the optimal replacement schedule for your filter, you can calculate the average daily water consumption per person in your ...