Shipping
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We ship same day for in stock items and we dispatch all orders from Melbourne. Plus, we only use Australia Post for our deliveries. Non-peak delivery times are 1-5 business days for deliveries to metropolitan areas and an extra 2-10 days for delivery to regional areas. All stock is located in M...
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Australia: Orders over $199 receive FREE shipping. Orders under $199 receive flat rate shipping of: - $6.95 for orders under 500 grams (such as a replacement filter) - $12.95 for all other orders New Zealand: Orders over $199 receive FREE shipping. Orders under $199 receive flat rate shipping ...
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When will my pre-order be shipped?
All pre-order items will have an expected arrival estimate on the specific product page. Once the stock arrives, we dispatch orders within 24 hours and you will receive an email with tracking details when this is completed. Please note: While we try our best to ensure that our expected arrival ... -
Where do you deliver from? Are you based in Australia?
Unlike other water filter brands in the market, we're 100% Aussie owned and operated. All of our stock and support team are based in Melbourne, Australia :) Thank you for choosing Earths Water and supporting our local economy. -
We deliver to customers all across Australia and New Zealand from our warehouse in Melbourne, Victoria. We can also ship to other international locations on request :)